Refund and Cancellation Policy

We thank you and appreciate your purchase with us. Please read the policy, conditions, and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us. The policy concerning the processing of the refund shall be following the clauses as set forth:

Processing of Refund

The Company does not provide refunds, exchanges or general returns of products bought through the platform. The customer shall directly contact the seller of the product bought through the platform to avail refunds and agrees to hold the company outside such proceedings.

The Company does not provide refunds on any of the subscription packages opted by the users on general grounds. On extraordinary circumstances shown by the users, the Company shall have discretionary powers as to determine the validity of the refund request by the user.

The Company does not provide refunds on advertisement space purchased by the user on general grounds. On extraordinary circumstances shown by the user, the Company shall have discretionary powers as to determine the validity of the refund request by the user.

Cancellation

As a user, you do not have the right to cancel your subscription upon placing the same. The Company at its sole discretion may cancel any subscription:

1. if it suspects a user has undertaken a fraudulent transaction, or
2. if it suspects a user has undertaken a transaction which is not following the Terms of Service, or
3. If it suspects a user has posted defamatory statements on the Platform, or
4. if the Company does not want to do business with the user

As a user, your right of cancellation of orders lies solely with the seller of the said product/service and the user agrees to hold the Company outside of such proceedings.

Further, while all measures are taken to ensure accuracy of service, specifications, and pricing; the details of the product as reflected on the platform may be inaccurate due to technical issues, typographical errors or incorrect service information provided to the Company by the Seller and in such an event you shall be notified as soon as such error comes to the notice of the Company.

We maintain a negative list of all fraudulent transactions and non-complying users and reserve the right to deny access to such users at any time or cancel any orders placed by them in future.

As a user, you do not have the right to cancel your subscription upon placing the same. The Company at its sole discretion may cancel any subscription:

1. if it suspects a user has undertaken a fraudulent transaction, or
2. if it suspects a user has undertaken a transaction which is not following the Terms of Service, or
3. If it suspects a user has posted defamatory statements, ads, products on the Platform, or
4. if the Company does not want to do business with the user, or
5. If a user undertakes fraudulent product and services, or
6. If the user has more than 3 complaints from other users in a month

As a user, your right of cancellation of subscriptions lies solely with the discretionary powers of Company.